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Evaluate an at-home heart monitoring device for a healthcare device company, to inform their product development and current FDA approval process.

Role

Project Lead

Activities

• Designed research plan, discussion guide and interviewed 30 participants (15 patients and 15 healthcare professionals)

• Collected data for summative benchmarking usability as well as qualitative data

• Multi-pronged synthesis strategy to inform short term and long term goals

• Presented systemic opportunities for the future as well as tangible improvements for upcoming launch

Outcome

• Detailed report of benchmarking data and usability issues

• Insights on underlying behavior and perceptions of both patients and healthcare professional

• Communicated extensive areas of opportunities from both design and business perspective